Privacy Policy

Celebrations Couture ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit www.celebrationscouturedsm.com, visit our boutique, book an appointment, or sign up to receive text messages from us.

1. Information We Collect

We may collect the following information when you contact us, book an appointment, make a purchase, or join our mailing or text list:

•        Contact details such as your name, email address, mobile phone number, and mailing address

•        Appointment details such as appointment type, date, event date, and style preferences

•        Order and payment information related to purchases (payment card data is processed by our payment processors and is not stored on this website)

•        Information you submit through forms on our website

•        Technical information such as IP address, browser type, device type, and pages visited, collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

•        Schedule, confirm, and remind you about appointments

•        Process orders and notify you about order status, dress arrival, alterations, and pickup

•        Respond to your questions and requests

•        Send updates about trunk shows, designer launches, and in-store events, if you have opted in

•        Improve our website, products, and services

•        Comply with legal obligations and protect against fraud or misuse

3. Text Messaging (SMS) Privacy

If you provide your mobile phone number and opt in to receive text messages from Celebrations Couture, we will use your number only to send the messages you agreed to receive, such as appointment confirmations and reminders, order and alteration updates, and event or promotional announcements.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

The above excludes sharing with service providers and subcontractors who help us operate our business (for example, our text messaging platform, appointment software, and customer support tools). These providers may only use your information to perform services on our behalf and are not permitted to use it for their own marketing.

You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information below. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase.

4. Sharing of Information

We do not sell your personal information. We may share information only:

•        With service providers who perform services for us, such as website hosting, appointment scheduling, payment processing, email delivery, and text messaging, subject to the limits described in Section 3

•        To comply with law, legal process, or government requests

•        To protect the rights, property, or safety of Celebrations Couture, our customers, or others

•        In connection with a sale, merger, or transfer of our business, in which case the information would remain subject to this Privacy Policy

5. Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some website features.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your information only as long as needed for the purposes described in this policy, or as required by law.

8. Your Choices and Rights

     

Text messages: Reply STOP at any time to opt out.

•        Emails: Click "unsubscribe" in any marketing email or contact us.

•        Access, correction, or deletion: You may request access to, correction of, or deletion of your personal information by contacting us below.

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Because we serve prom and homecoming customers, some of our clients are teens; marketing text messages are intended for users 18 and older or for those with a parent or guardian's consent.

10. Third-Party Links

Our website may link to third-party sites, including social media platforms. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above shows when it was last revised. Continued use of our website or services after changes means you accept the updated policy.

12. Contact Us

Celebrations Couture
304 5th Street
West Des Moines, Iowa 50265
Phone: (515) 808-2531
Email: contact_us@celebrationscouturedsm.com

See also our Terms and Conditions.